Get in touch

Call us on: 01708 766211
Or drop us an email:

Visiting our head office

Our head office is located at our Romford branch:

YMCA Thames Gateway Group
29 Rush Green Road
Essex RM7 0PH

Your feedback is important to us

It helps us to understand and address any issues so that we can review and improve on our services. Compliments help us understand what we are doing well, as well as how we can improve further.

Please click on the appropriate link above to pay us a compliment, make a complaint or send us a suggestion.  Complete all the fields in the form, then click ‘submit’. Once submitted, the relevant department head, director and our centre manager will automatically be notified. You no longer need to complete a printed complaint form when reporting this way.